| NO | SERVICE/GOODS | REQUIREMENTS TO OBTAIN SERVICES OR GOODS | COST | TIMEFRAME/TIMELINE |
|---|---|---|---|---|
| 1 | Seed Growers recruitment | Dully filled application Field report HOD approval | Free | Within 60 Days |
| 2 | Land lease for seed production | Tender Application form | Tender Application fee | 30 Days |
| 3 | Clean seed report | None | Fee | 4 Days |
| 4 | Seed purchase over the counter | Dully filled order form | As per order form | 5 minutes |
| 5 | Payment to Growers 1st payment 2nd and final payment | Clean seed report Delivery Notes Payment instructions Cleaning loss report Growers statement Approved payment Voucher Growers bank details | Free | 45 days from date of delivery of seed 10 days after receipt of clean seed report |
| 6 | Payment to Creditors | Delivery Note Invoice Goods Received Note | Free | 30 days after service delivery or as per contract |
| 7 | Resolution of customer complaints | Verbal or written complaint | Free | 21 Days |
| 8 | Recruitment of Seed Agents and Stockist | Application letter Recommendation from the Ministry of Agriculture | Free | 7 Days |
| 9 | Supply of basic seed | Contract to grow seed | Free | 1 Days |
| 10 | Technical /advisory and extension services | None | Free | On Demand |
| 11 | Order form Export Documents- Phyto-sanitary Certificate | As per order quantity and destination | As per order quantity and destination | 7 days for lots pre-tested seed 35 days for new seed lots |
| 12 | Crop registration | Filled SR 5 Proof of origin from Kephis | Free | Within 21 days after planting |
| 13 | Seed Intake – basic seed | Harvesting program Kephis Approval Descriptors | Free | 1Day |
| 14 | Issuance of seed- basic seed | Duly signed contract Requisition from production | 1 day if dressed 14 days if not dressed |
|
| 15 | Seed testing | Inspection and sampling request | Free | 28 days from receipt of samples and subject to species requirement |
